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Privacy Policy

This Privacy Policy governs the collection, storage and processing of personal data you have given to Actuado d.o.o upon subscribing to our e-publications or email notifications about new blog posts, webinars, events, offers, job vacancies and other activities of the company.

Controller

Data controller for the purposes of the General Data Protection Regulation (GDPR), other applicable data protection laws and other provisions related to data protection is:

Actuado d.o.o.
Trdinova ul. 8
1000 Ljubljana
Phone: 01 590 25 419
email: hello@actuado.com

How We Use The Data

Our website users have the possibility to subscribe to email notifications about new blog posts, special offers, job vacancies and other company information by filling in website sign-up forms.
By submitting your data via website forms you consent to this data being collected, stored and processed by Actuado d.o.o for the following purposes: marketing, sampling, conducting surveys and statistical analyses of client data, analytics of our service usage, adapting our offer and segmentation, sending notifications about our services and offers, and disseminating educational and informational content from the field of marketing and sales. In order to improve user experience, optimise our services and provide quality content to our users, we also analyse impressions and e-mail opens.
Your personal data will only be used for the purposes you agreed on. We will not provide any of your personal data to any unauthorised third parties without your consent. We undertake to store, process and protect the collected personal data in accordance with the legislation.

Revocation Of Consent, Rectification And Unsubscribing

If you decide you no longer wish to receive emails from us, you may unsubscribe at any time via the link ‘email preferences’ in the footer of our emails or by sending us an email in which you request to be removed from our recipient list. Moreover, you can at any time obtain rectification, access to, objection to processing, restriction of processing or erasure of personal data concerning to you.

Cookies

Cookies are small data files that often contain a sequence of letters and numbers, which store on the user’s terminal equipment (computer, mobile device, etc.) when he or she visits virtuapr.com website. When the connection between a web server and web browser is established, cookies allow the website to identify the user’s device. The main purpose of a cookie is to enable the web server to present customized web pages to the user, thus better responding to the individual user needs. Actuado d.o.o. uses cookies to understand how users use our website, and used the gathered information to improve user experience when users visit our web pages.

Types of cookies we use on actuado.com website

  • We use the following types of cookies on our web pages:
    Session cookies: these are temporary cookies, stored in the cookie file of the user’s browser while the user is visiting the website (they are stored only for the duration of the browsing session and get deleted when the session ends).
  • Persistent cookies: they can be used for improving user experience. These cookies remain in the browser’s cookie file for a longer period, before they are deleted. This period depends on the settings the user selected in his/her web browser. Persistent cookies allow information to be downloaded to a web server each time someone visits the website. Permanent cookies are also referred to as tracking cookies.
  • Third party cookies originate from other, partner websites (that are for example measuring traffic). This way, third parties can collect information about users from different websites and use them for various purposes, such as advertising, website analytics or improving their products.

Tracking and analytics

Actuado d.o.o. is using the Google Analytics web analytics tool (Google Inc.) and the HubSpot communication platform (HubSpotInc.) in order to continuously optimise our marketing communications on our web pages. Both of these are using cookies to analyse website traffic (number of visitors, identification of browsers and keywords that lead to the website, navigation issues). The actuado.com website notifies visitors about these cookies and stores them on your device (computer) if you give your consent.
Cookies are used to track browsing behaviour on websites. They gather information on how you interact with our website, how many pages you visited, your wider geographical location and the duration and number of your visits. We use this data to improve our web pages, optimise your user experience and adapt the content according to your past visits.
The data collected by cookies are anonymous and are not linked to your personal data, unless you have submitted them into a form on our website. Actuado d.o.o does not share this data with any unauthorised third parties to use independently without your consent. If you do not accept cookies, we will not store this information and data.

Advertising

Based on your website interactions, tracked by third party cookies, the advertisements you see on advertising platforms will be adapted to your interest.

Enabling and disabling cookies

Users have the option to accept or deny cookies on individual websites. Some cookies are automatically installed by browsers and can only be blocked by changing the browser settings. However, disabling cookies can cause websites to stop functioning properly or working altogether.

Third party cookies

cookie name
Description
Expiration time
Company
_ga
Used to identify unique users and sessions.
2 years
Google Analytics
_gid
Used to identify unique users and sessions.
24 hours
Google Analytics
_gat
Used to throttle the request rate.
1 minute
Google Analytics
_hssc
This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
30 minutes
HubSpot, Inc.
_hssrc
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
End of session
HubSpot, Inc.
_hstc
The main cookie for tracking visitors. It contains the domain, identities, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
13 months
HubSpot, Inc.
messagesUtk
This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the chatflows tool will load their conversation history. This cookie is controlled by the Consent to process setting in your chatflow.
13 months
HubSpot Inc.
hubspotutk
Keeps track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.
13 months
HubSpot, Inc.
Facebook Pixel
Used to track conversions for Facebook ads.
28 days after clicking a Facebook ad or 28 days after viewing a Facebook ad
Facebook
LinkedIn Insight Tag
Used to track conversions for LinkedIn ads.
6 months
LinkedIn Corporation